Services
Rates
Initial service fee:
$60.00
Hourly rate:
$40.00/hour
(billable in 15 min. increments)
Estimated Times For:
Virus Removal:
30-60 min.
Part Replacement:
15-45 min.
Upgrades:
30-75 min.
DSL/Cable Install:
30-60 min.
Networking:
Call us
Having computer problems? We're here to help. Whether your computer has ceased to function, or is just running a little slow, our experienced technicians can get your computer back to the way you want it. We offer services to both commercial and residential users, including:
Computer Troubleshooting & Repair
If your computer has stopped working properly or stopped working at all, that's obviously a sign of something bad. However, this is not necessarily the end of the world - many times a simple replacement of a faulty component can bring an otherwise dead computer back to life. Circumstances are different for each computer, so be sure to talk to one our technicians before writing that non-working computer off as dead.
Virus & Adware/Spyware Removal
Nearly half of the service calls we get are related to an infection by viruses or adware/spyware. We have extensive experience in successfully removing unwanted parasites and returning computers back to normal working order. In nearly all cases, this can be done without having to resort to a full system recovery, which is very rarely necessary and should be used only a last resort. In addition to removing the infection from your computer(s), we will also evaluate your current antivirus and security software, if any, and make any changes needed to give you maximum protection from future threats. Almost all problems of this nature can be resolved on-site, and rarely take longer than one hour.
Upgrades
Many older machines can be revitalized and still provide years of service by performing a few simple upgrades. Adding additional memory can drastically improve a machine's speed, and installing additional hardware such as an improved video card or new DVD burner drive can give your old machine new capabilities. Part costs vary depending on individual preference and/or necessity, but nearly all service of this type can be done on-site, and for less than the cost of purchasing a new computer.
DSL or Cable Internet
Still using a dial-up Internet connection? As you have surely noticed, dial-up Internet access is painfully slow. Thankfully, there are other options - most of Northwest Indiana has access to high-speed DSL or cable Internet connections. A cable or DSL Internet connection is always on, doesn't tie up your phone line, can be shared among multiple computers in your home or business, and best of all, is much faster than dial-up connections. Much faster, as in anywhere from seven to one hundred times faster, depending on the type of connections available at your specific location. Call us today and speak with one of our technicians to discuss the benefits of a high-speed Internet connection, and find out if one is available to you.
Networking
Need to set up a new network between several computers? Or maybe add new computers to an existing network? Maybe just have multiple computers share a single DSL or cable Internet connection? Whatever your situation may be, we are here to help. Call us today and talk to one of our technicians to find out what your options are and how we can best suit your needs.
Website Design
Need a web presence for your company? Even the smallest of businesses can benefit from having a website available to the public, if for no other reason than to provide a means for people to look up your telephone number or address online. Call today to schedule a meeting with us to discuss the development of your company website.